New Opening: IT Support Technician
R 44,224 per monthTemporary
Recruite Agency
A digital agency in Worcester, Western Cape requires a IT Support Technician to build responsive websites and web applications for diverse clients. You will handle front-end and back-end development, CMS customisation, e-commerce implementation, and ongoing maintenance. Proficiency in HTML, CSS, JavaScript, and PHP is required.
Responsibilities
System Maintenance & Support
- Manage and monitor network infrastructure including routers, switches, firewalls, wireless access points, and VPN gateways, ensuring secure, stable, and high-performance connectivity across all office locations and for remote workers accessing corporate resources.
- Administer and maintain server infrastructure across Windows and Linux environments including operating system installation, routine patch management, performance monitoring, and proactive capacity planning to ensure high availability of critical business systems.
Collaboration & Agile Delivery
- Document technical architectures, system configurations, operational runbooks, and troubleshooting guides in the team knowledge base, and mentor junior developers through pair programming sessions and lunch-and-learn knowledge-sharing presentations.
- Maintain and enhance CI/CD pipelines to automate building, testing, security scanning, and deployment of application releases across development, staging, and production environments using tools such as Azure DevOps, Jenkins, or GitHub Actions.
Software Development & Architecture
- Collaborate with business analysts and stakeholders to translate functional requirements into detailed technical specifications, system architecture designs, logical data models, and comprehensive API contracts before commencing each development sprint.
- Design, develop, and maintain scalable software applications using modern programming languages and frameworks, writing clean, well-documented, and testable code that adheres to established coding standards, design patterns, and SOLID principles.
Requirements
- Knowledge of cybersecurity principles and best practices, with certifications such as CompTIA Security+ or CISSP being advantageous.
- A minimum of three to five years of hands-on experience in the relevant IT discipline with proven successful project delivery.
- Strong communication skills to explain technical concepts to non-technical users and stakeholders clearly and patiently.
- Strong understanding of IT service management frameworks such as ITIL and experience with helpdesk and ticketing systems.
- For cloud and DevOps roles, hands-on experience with AWS or Azure and proficiency in infrastructure as code tools such as Terraform.
- A commitment to continuous learning and staying current with emerging technologies, industry trends, and best practices.
Qualifications
National Diploma in Information Technology or Software DevelopmentVacancy posted 1 day ago
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