Control Room Operator

This is a current vacancy. Role: Control Room Operator. Location: Polokwane, Limpopo. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The Control Room Operator position is part of an ongoing recruitment drive across Limpopo. The brief has been shaped carefully, with a focus on delivery in Polokwane and across the legal and security jobs space.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Polokwane teams, and the new Control Room Operator will feel that from the first week.

Where You'll Work

Equally, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

A respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

About the Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Polokwane office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Limpopo operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

In addition, the Polokwane office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Limpopo operations throw up the unexpected.

Key Responsibilities

• Draft, review and amend commercial contracts and service agreements
• Operate access control points and verify visitor credentials
• Patrol assigned premises and conduct visible security deterrence
• Support investigations into theft, fraud and policy breaches
• Maintain FICA and KYC records in line with regulatory requirements
• Liaise with the Sheriff, Master's Office and external counsel

What You'll Need

• Strong report-writing skills with accurate, factual content
• Valid driver's licence and own reliable transport (often required)
• Computer literacy and experience with case or incident management systems
• 2+ years' relevant experience in legal or security operations
• Excellent attention to detail when reviewing documents and evidence
• Physical fitness for site-based security roles
• Clear criminal record verified through approved screening

Candidates who meet most of these criteria are welcome to be considered for the role.