IT Operations Manager
Temporary
GMI Tech (ZA)
- Managing incidents and that they are logged and resolved
- Managing projects and producing reports
- Support problem and incident management processes
- Manage and plan data centre and related applications
- Manage and plan for business continuity
- Maintain third-party, internal customer and service level agreements
- Ensure that all service level agreements are adhered to
- Assess security, governance and policies against prescribed frameworks
- Manage ICT assets and infrastructure
- Provide regular management reports
- Manage ICT support team and provide team members with clear performance standards
Vacancy posted a month ago
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