Control Room Operator

Applications are warmly invited for a Control Room Operator role based in Boksburg. We welcome candidates from every background across Gauteng who are ready to grow with us.

About This Position

This Control Room Operator role has been briefed against a clear set of outcomes for Boksburg. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Gauteng.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Boksburg team on trust, and the Control Room Operator role will feel that from week one.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Boksburg teams, and the new Control Room Operator will feel that from the first week.

Career Growth

Crucially, this role can grow with you. Strong performers in the legal and security jobs team in Boksburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Boksburg team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Workplace

Practically speaking, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

A respectful, professional environment is the standard in Gauteng. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Boksburg site adheres to the standards expected of a responsible South African employer.

Your Role

• Maintain FICA and KYC records in line with regulatory requirements
• Manage matter files, court diaries and litigation deadlines
• Track legal and regulatory changes and advise the business on impact
• Liaise with the Sheriff, Master's Office and external counsel
• Maintain PSIRA registration and uphold the security industry code of conduct
• Conduct searches and inspections in line with site procedures
• Compile accurate occurrence books and incident reports

Candidate Profile

• Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
• Ability to remain calm and professional in high-pressure incidents
• Commitment to ongoing professional development and refresher training
• Clear criminal record verified through approved screening
• Sound understanding of POPIA and applicable legal frameworks
• Strong written and verbal communication skills
• Excellent attention to detail when reviewing documents and evidence

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.