Lodge Manager

Duties:

Manage daily lodge operations across accommodation, housekeeping, food and beverage and guest services.
Maintain a visible presence and engage personally with guests.
Coordinate arrivals, departures, activities and special requests.
Lead departmental teams and manage staffing, training and performance.
Monitor budgets, operating costs, stock and purchasing requirements.
Oversee property presentation and coordinate maintenance priorities.
Resolve guest concerns and follow through on service improvements.
Maintain accurate operational reports and management handovers.
Ensure compliance with safety procedures and responsible tourism practices.

Requirements:

High school Diploma
Formal hospitality degree or diploma
At least 4+ years proven luxury lodge or hotel management experience.
Relevant hospitality qualification advantageous.
Strong understanding of departmental operations and guest service.
Experience managing teams, budgets and stock controls.
Excellent communication, organisation and problem-solving skills.
A hands-on approach and confidence working in a remote environment.
Ability to work flexible hours according to operational requirements.