Senior Administrator

Key Responsibilities

Occupational Health Administration

• Act as the first point of contact for all Occupational Health enquiries, whether in person, telephonically, or via email.
• Coordinate and administer Occupational Health appointments, including pre-employment medicals, periodic medicals, management referrals, and follow-up appointments.
• Schedule, amend, and cancel appointments as required, ensuring optimal utilisation of resources.
• Maintain accurate and confidential employee medical records and health-related data.
• Support the processing and administration of employee medical referrals and occupational health documentation.
• Ensure the integrity, security, and confidentiality of all employee health information in accordance with company policies and legal requirements.
• Prepare reports and assist with data management and record keeping within the Occupational Health Unit.

HR Administrative Support

• Provide comprehensive administrative support to the HR Manager.
• Assist with general HR administration, documentation, correspondence, filing, and record maintenance.
• Assist with the administration and maintenance of the Group's HR Information System (SuccessFactors), including employee data updates, record management, system transactions, and user support where required.
• Support the HR Manager in ensuring the accuracy, integrity, and completeness of employee information maintained within SuccessFactors.

Reception and General Administration

• Manage reception functions, including answering and directing calls, welcoming visitors, and providing professional front-line customer service.
• Serve as a central point of contact for employees, site departments, external stakeholders, and visitors.
• Handle general enquiries and ensure prompt and professional responses.

Minimum Requirements

• Grade 12 certificate.
• Minimum of three (3) years' administrative experience in a similar role.
• HR administration experience will be advantageous.
• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Teams.
• Excellent written and verbal communication skills.
• Strong organisational and administrative abilities with exceptional attention to detail.
• Ability to work effectively under pressure while maintaining a high level of customer service.
• Ability to handle confidential information with discretion and professionalism.
• South African citizen.
• Valid driver's licence and own reliable transport.