Branch Manager- Heidelberg
Sleepmasters
With over 140 stores throughout the UK, Sleepmasters is one of the top multi-site bed retailers in the country. For 20 years we at Sleepmasters have developed our expertise in providing customers with the best quality beds, bedsteads and mattresses at unbeatable value. Job Description Introduction Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business. Key Responsibilities Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals. Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards. Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture. Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met. Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience. What We Are Looking For Education: Matric certificate. Experience: 3 to 6 years of retail experience. Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking. Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.). Closing Date 12 October 2026
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R 89,310.59 per month
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