General Manager

Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993. A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as international ties in Mauritius and we have been fundamental in the establishment of various industry organisations ensuring the integrity of our company and our people towards our clients.ROLE PURPOSE To Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance With Service Level Agreements (SLAs)

MAIN OUTPUTS

Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices Maintain quality service through establishing & enforcing organization standards Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure Responsible for capacity building of subordinate Managers

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements: NQF Level 7: Degree or Advanced Diploma Matric (Senior Certificate) Valid SA Drivers' License 5 Years Relevant managerial Experience in the Services Industry Operations, CRM & Financial Management MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level) Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity Deadline Driven & Highly Motivated Stress Tolerant Excellent Written Communication Capacity Building Coaching Customer Focus & Quality Management Negotiation Skills Analytical Skills & Process Improvement Financial Planning and Strategy Teamwork & Partnering Relationship Building Interactive Reasoning, Strategic Thinking & Strategic Planning Excellent Oral Communication