Field Technician

HandPicked Recruitment was established with the sole purpose to help companies find the best possible candidates, those that fit the companies’ culture and want to build their careers by making a positive difference in today’s life. Our aim is to help our Clients minimise their staff turnover by ensuring the best possible candidates are identified and presented. The results are that our clients end up with the best qualified employees in positions where they want to be, resulting in better staff retention and employee satisfaction. We help future employees find their ideal jobs where they can build long lasting careers which is in our Clients advantage in the long term.Role Overview The Field Technician will be responsible for the installation, maintenance, and repair of digital screens across multiple client sites. This role requires a hands-on, solutions-driven individual with strong practical technical abilities who can troubleshoot issues, work with tools and equipment, travel to sites, and ensure minimal downtime of screens. Minimum Requirements 2+ years' experience in a field technician, technical maintenance, installation, AV, electrical, or similar hands-on technical role Strong practical technical skills, including the ability to: Drill Grind Weld Work with tools and mounting equipment Basic understanding of: Networking (IP and connectivity troubleshooting) Hardware diagnostics Digital screens / AV equipment (advantageous) Valid driver's license and willingness to travel regularly Strong problem-solving and time management skills Good communication and reporting ability Key Responsibilities Screen Installation & Maintenance Install, maintain, and repair digital screens at various client sites. Ensure screens and related infrastructure are functioning optimally. On-Site Technical Support Conduct site visits, perform diagnostics, and resolve hardware/software issues. Troubleshoot offline or malfunctioning screens and coordinate repairs where required. Practical Technical Work Perform physical installation and maintenance tasks using technical tools and equipment. Carry out mounting, drilling, grinding, and basic welding work where required on-site. Travel & Route Planning Efficiently plan routes and schedules to prioritize urgent repairs and installations. Stakeholder Liaison Work closely with on-site IT teams, electricians, and other stakeholders to resolve technical issues. Collaborate with internal support teams for complex problem-solving. Technical Logging & Reporting Capture and update all issues, installations, and resolutions via the TechEase app. Provide clear and timely feedback to management regarding site visits and completed work. Remote Support & Coordination Contact relevant stakeholders to assist in restoring offline screens remotely where possible. Tools & Inventory Management Maintain and manage tools, equipment, and spare parts required for installations and repairs.