Store Manager Segonyana Mall

The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys stores 1986 - Laurie Chiappini and Stewart Cohen, together with BOE, acquire a major shareholding in John Orr Holdings 1987 - The first Mr Price store opens 1991 - Laurie Chiappini and Stewart Cohen acquire control of the Group from BOE 1993 - Launch of the Mr Price Group Share Partnership Initiative 1996 - Acquisition of Galaxy & Co. and Sheet Street 1997 - Alastair McArthur is appointed as CEO 1998 - Mr Price Home launched 2000 - Mr Price opens stores in Botswana and Namibia 2001 - Specialty Stores becomes MR Price Group 2005 - Over 100 million units are sold across the group 2006 - Sale of the Hub and Galaxy divisions 2007 - Launch of Mr Price Sport stores and Mr Price Franchising 2008 - Miladys wins the Orange Index award for excellence in customer service 2008 - Mr Price Apparel is voted the most loved and most frequented retail apparel brand for the first time 2008 - This year Mr Price Home is voted the most loved and most frequented homeware retailer 2011 - Retail sales exceed R10 billion and profit attributable to shareholders exceeds R1 billion for the first time 2011 - The group celebrates the 25th anniversary of change in control, recording a CAGR share of 25.3% and headline earnings per share of 23.5% over this period 2012 - First Corporate owned Mr Price store opens in Lagos, Nigeria 2013 - Mr Price launches its online store Job Description Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Responsibilities Stock Management: Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand. Oversee the overall maintenance of the stockroom to meet housekeeping standards. Authorize write-offs, breakages, recalls, and returns. Sales Growth & Profitability: Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure. Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales. Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable). Risk Management: Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures. Customer Experience Management: Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards. Leadership & Development: Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values. Identify & drive training, coaching, and development needs with a focus on talent management and succession planning. Recruit, administer & manage performance in accordance with company policies and procedures. Qualifications Grade 12 3 Years' of Store or Assistant Store Management experience preferably in a similar style of retail store. Sales & service management. Budgeting. You are proficient in MS Office Communication skills. Retail trade. Brand, customer & product understanding.