Compliance Operations Executive

R20 000 - R35 000 a month

Location: Claremont, Cape Town

Type: Full-time

Working hours: 8am – 5:00pm UK time (9:00am – 6:00pm SA time in UK Summer, 10am – 7pm SA time in UK Winter)

Salary: 20,000 – 35,000 Rand per month depending on experience and performance. Different sales incentives run throughout the year to allow you to earn up to 60,000 Rand extra per annum.

Contract type: Full time, temp to perm, permanent contract starting after 6 month probationary period.

About The Role

Candidate Onboarding Progress: Ensures candidates move smoothly through their onboarding journey.

Readiness for Work: Supports candidates in becoming compliant and ready for work as quickly as possible.

Help candidates get into the classroom faster: Processes and reviews UK compliance documentation accurately and efficiently.

Speed & Quality Assurance: Maintains high standards of accuracy while delivering fast turnaround times.

Platform Usage & Engagement: Encourages and supports candidates to complete all compliance tasks through the Zen app, ensuring they are fully engaged with the platform throughout their onboarding journey.

This role suits people who thrive managing multiple people and deadlines at once - teachers, customer service leads, and other target-driven professionals often excel here.

Our future vision is that:

• All compliance documentation is completed through our app.
• All candidates have a seamless experience with automated, quick and effective compliance checks.

Skill Sets and Mindsets

Communication & Relationship Building: Builds strong relationships with internal recruitment teams, including Resourcers and Account Managers, through clear communication, collaboration, and support on compliance matters.

Attention to Detail: Reviews compliance documentation accurately and thoroughly.

Speed & Efficiency: Works with urgency to meet quick turnaround times without compromising quality.

Resilience: Able to handle high volumes, quick turnarounds, and complex queries.

Ownership & Accountability: Takes responsibility for candidate progress and ensures tasks are completed end-to-end.

Key Responsibilities

Compliance Management: Ensure candidates meet all Zen Educate compliance requirements so they are ready to work.

Daily Planning & Coordination: Organise workload effectively to manage multiple candidates and tasks each day.

Prioritisation: Collaborate with the Candidate Onboarding and Schools teams to identify and focus on the highest-priority candidates.

Speed & Turnaround: Process compliance documentation efficiently to allow schools to book candidates quickly.

What's in it for you?

Work that you want to talk about.

Competitive salary.

25 days of holiday in line with UK education term dates, plus UK bank holidays.

Fun-loving, tight-knit team solving a problem that makes a difference.

Diversity and Inclusion

We welcome applicants with diverse backgrounds, and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where people’s voices are heard and all our team can look forward to coming to work.

We value and respect all differences in all people (seen and unseen). We believe in an environment with equal access to career development opportunities and actively encourage applications from BAME candidates.

If you require any reasonable adjustments during your interview process with us, please do let us know.

Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.