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General Manager

Full-time

Bright Placements (PTY) Ltd

Minimum Requirements
  • Minimum of 5 years' hospitality experience .
  • Proven senior management experience within a lodge, hotel or similar hospitality operation.
  • Previous General Manager experience is required .
  • Exceptional Deputy General Managers or Operations Managers may be considered.
  • Strong operational, commercial and leadership skills.
  • Sound understanding of financial management and cost control.
  • Experience with revenue forecasting and business performance.
  • Proven experience managing and developing a large hospitality team.
  • Strong understanding of luxury hospitality and guest service standards.
Skills & Competencies
  • Strong leadership and people-management skills.
  • Excellent operational management abilities.
  • Strong financial and commercial understanding.
  • Revenue and cost-control knowledge.
  • Excellent communication and interpersonal skills.
  • Strong decision-making and problem-solving abilities.
  • Ability to work effectively under pressure.
  • Strong organisational and planning skills.
  • Guest-focused approach.
  • Ability to drive accountability and performance.
  • Creative and entrepreneurial mindset.
  • Ability to identify and implement business-improvement opportunities.
Personal Attributes
The ideal candidate will be:
  • Decisive and resilient.
  • Solution-driven.
  • Hands-on and operationally involved.
  • Guest-focused and approachable.
  • Creative and entrepreneurial.
  • Results-oriented.
  • A strong people developer.
  • Commercially minded.
  • Confident and professional.
  • Able to lead by example.
  • Passionate about delivering exceptional hospitality experiences.
Key Performance Areas
The successful candidate will be expected to demonstrate the ability to:
  • Improve profitability and revenue.
  • Maintain exceptional operational and guest standards.
  • Build a strong, engaged and accountable team.
  • Improve team culture and performance.
  • Drive innovation and new guest experiences.
  • Identify and implement commercial opportunities.
  • Successfully manage the overall lodge operation.
Vacancy posted 3 days ago
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