IT Support Technician (Field Services)
R 16,500 - 25,250 per monthTemporary
How2Apply Talent Network
This position requires local presence. Please view similar jobs below.
A corporate head office in Randburg needs a calm tech who can help frustrated users get back to work. If you like clear targets and knowing where you stand, this is for you.
This post is Randburg-based, with most of your time spent at a corporate head office.
The work, day to day
- Troubleshoot Outlook, Teams and OneDrive problems for users
- Write short how-to guides for common user problems
- Replace faulty hardware and log warranty claims with suppliers
- Visit branches or sites to fix issues that need hands on the machine
- Reset passwords and unlock accounts in Active Directory and Entra ID
- Log, prioritise and update tickets on the service desk system
- Connect users remotely with a remote support tool to fix issues
You'll need
- Code B driver's licence and own car for field posts
- Able to log clear, complete ticket notes
- Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
- Patient and friendly with non-technical users
Nice if you have
- Experience with Intune or SCCM for device management
- ITIL Foundation
What's in it for you
- Travel allowance for field technicians
- Company laptop and cellphone
- Paid certification exams after probation
- Clear path to second-line and systems roles
How to apply
- Check you meet the must-haves first; recruiters filter on those before anything else.
- Get these ready, because shortlisted people are asked for them straight away: IT certificates, including A+ or N+ if you have them plus certified matric certificate and ID copy.
- Send your details with the form below. Add one or two lines about similar work you've done.
- If you're shortlisted you'll hear from us within 10 working days, usually by phone.
Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Randburg.
How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.
Tips to get shortlisted
- Describe the size of the environment you supported, such as "400 users across 6 branches".
- List your certifications right under your name; A+ and ITIL are common keyword filters.
Vacancy posted 6 hours ago
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