Key Account Manager - (Centurion, GP)

SRG Recruitment is one of the leading Recruitment Agencies in Durban, Johannesburg and Cape Town. With over 20 years of experience in financial recruitment, Monique Pestana, the owner and manager of SRG Recruitment, and her team have the capacity and expertise to find you the right person for the right job, from executive financial and general management placements to office support staff, sales, marketing, engineering and design across South Africa and into Africa. Our client is seeking a Key Account Manager to manage and grow key client relationships, drive annual price increases, identify new business opportunities, and ensure a high level of client service. This is a client-facing role suited to someone who is commercially minded, relationship-driven, and confident in managing negotiations and multiple stakeholders. Key Responsibilities Manage key client relationships, including regular client meetings, communication, queries and complaints, ensuring a high level of service Lead annual price increase negotiations, from preparation and budget discussions through to securing signed agreements and ensuring increases are implemented on time Identify opportunities for business growth, including upselling, alternative solutions, additional services and expanding relationships across client groups Manage billing and book debt processes, ensuring signed agreements and supporting documentation are submitted correctly and timeously Lead and support the Account Management team, including coaching, development, performance management and ensuring compliance with company policies and procedures. Minimum Requirements Minimum 3 years' experience in Account Management, Key Accounts, Client Management, or a similar commercial role Proven experience in client relationship management, price negotiations, and commercial discussions Strong business development and upselling skills, with the ability to identify opportunities to grow existing client portfolios Excellent communication, negotiation, organisational and relationship-building skills, with the ability to work confidently with clients and internal stakeholders Closing Date: 30 Nov 2026