Plumber

Duties & Responsibilities

Reactive Plumbing Maintenance

• Attend to leaks, blocked drains, faulty sanitary fittings, water-supply failures, and other plumbing-related callouts within agreed service levels.
• Diagnose root causes before undertaking repairs.
• Safely isolate affected systems where required.
• Repair or replace authorised plumbing components, including pipework, valves, taps, toilets, basins, traps, and fittings.
• Test repairs for correct pressure, flow, operation, and leakage before completion.

Planned Preventative Maintenance (PPM)

• Conduct scheduled inspections and preventative maintenance on plumbing systems and fixtures.
• Identify corrosion, leaks, pressure irregularities, poor seals, and developing defects.
• Recommend replacement or corrective maintenance before system failure occurs.
• Record condition assessment findings accurately.

Drainage and Sewer Systems

• Clear drainage and sewer blockages using approved methods and equipment.
• Investigate recurring blockages and identify underlying causes.
• Recommend specialist investigations such as CCTV inspections where appropriate.
• Escalate recurring or major drainage failures requiring project intervention.

Water Loss and Efficiency Management

• Respond promptly to water leaks to minimise property damage and water loss.
• Assist with water consumption investigations and meter-related queries.
• Identify abnormal water usage patterns.
• Recommend practical water-saving initiatives and replacement of repeatedly failing components.

Installations, Alterations and Quality Assurance

• Perform minor plumbing installations and alterations within authorised scope.
• Ensure workmanship meets applicable plumbing standards and regulations.
• Use appropriate materials, fittings, supports, and sealing methods.
• Escalate major works requiring specialist certification or technical approval.
• Reinstate and clean work areas following completion.

Work Orders and Technical Documentation

• Complete job cards and work orders accurately.
• Record faults, root causes, repairs completed, materials used, and follow-up actions required.
• Maintain photographic records and test results where applicable.
• Support audit requirements through accurate record-keeping.

Tools, Equipment and Contractor Support

• Maintain tools and equipment in a safe and serviceable condition.
• Identify required materials and spares.
• Minimise material wastage and cost.
• Support and monitor specialist plumbing contractors when required.
• Report contractor quality concerns to management.

SHEQ and Safe Work Practices

• Apply all required isolation procedures and permit-to-work requirements.
• Use PPE and implement barricading and hazard controls where necessary.
• Manage hygiene, slip, and water-related safety risks.
• Work within trade competence limits.
• Escalate specialist or regulated systems work, including gas, fire, and backflow installations.

After-Hours Support

• Attend urgent after-hours plumbing and facilities maintenance emergencies.
• Coordinate specialist support where required.
• Follow site-specific escalation and emergency procedures.

General SHEQ, Governance And Company Responsibilities

• Comply with the Occupational Health and Safety Act, client requirements, and applicable company policies.
• Support ISO 9001, ISO 14001, and ISO 45001 management system requirements.
• Report hazards, incidents, environmental events, service failures, and non-conformances immediately.
• Maintain accurate and audit-ready records.
• Protect confidential client and company information.
• Participate in audits, investigations, training programmes, emergency drills, and continuous improvement initiatives.
• Perform any other reasonable duties consistent with the position.

Skills and Competencies

• Water supply, drainage, sanitary, and sewer system maintenance.
• Leak detection and fault-finding.
• Pipework installation and repair.
• Valve, tap, toilet, basin, urinal, trap, and fitting maintenance.
• Pressure and flow troubleshooting.
• Basic pump and pressure-system understanding.
• Drain clearing and root-cause analysis.
• Reading technical drawings and specifications.
• Planned Preventative Maintenance (PPM) execution.
• Job card and maintenance management systems.
• OHS Act compliance and safe isolation procedures.
• Plumbing standards and building regulations.

Qualifications

Qualifications

• Grade 12 / Matric or NQF Level 4 equivalent.
• Recognised Plumbing Trade Test / Red Seal qualification (strongly preferred and required where trade-regulated work is performed).
• PIRB registration advantageous where applicable.
• Valid driver's licence where travel is required.

Experience

• Minimum 3 years' plumbing maintenance and installation experience.
• Experience within commercial, industrial, healthcare, hospitality, or facilities management environments preferred.