Wine Steward
President Hotels
Because the perfect wine doesn't just accompany a meal, it elevates the entire dining experience.
At The President Hotel, every dining experience is an opportunity to create lasting memories. From recommending the perfect wine pairing to sharing knowledge with confidence and passion, our Wine Steward plays an important role in delivering exceptional hospitality. As we continue our journey toward luxury, we are looking for a knowledgeable and service-driven Wine Steward who is passionate about wine, guest engagement, and creating memorable dining experiences.
If you enjoy connecting with guests, have a strong appreciation for wine and food pairing, and thrive in a fast-paced hospitality environment, this role is for you.
Minimum Requirements
• Matric Certificate (Grade 12)
• WSET Level 2, Cape Wine Academy qualification, or equivalent wine qualification (advantageous)
• Minimum 2 years' experience as a Wine Steward, Sommelier Assistant, or within a premium Food & Beverage environment
• Strong knowledge of South African wines, international wine styles, and food pairing principles
• Previous experience within a 4-star or 5-star hotel, luxury restaurant, or fine dining environment preferred
• Strong communication and guest engagement skills
• Experience using Micros Simphony or similar POS system advantageous
• Excellent sales, upselling, and customer service skills
• Ability to work evenings, weekends, and public holidays
• Professional grooming and presentation
• CV must be fully updated prior to submission
What You'll Be Doing
• Recommending wines that complement guests' dining experiences and personal preferences
• Assisting guests with wine selections while sharing knowledge confidently and professionally
• Promoting the hotel's wine programme through thoughtful upselling and personalised recommendations
• Serving wine according to established service standards
• Maintaining wine displays, storage areas, and cellar standards
• Monitoring stock levels, assisting with stock counts, and reporting shortages
• Ensuring wines are stored, handled, and served at the correct temperatures
• Working closely with the Restaurant Managers, Food & Beverage team, and Executive Chef to enhance the guest dining experience
• Delivering exceptional guest service while building strong relationships with returning guests
• Supporting The President Hotel's journey toward luxury through outstanding wine service and hospitality excellence
Why Join The President Hotel
• Be part of Cape Town's Most Loved Hotel
• Work in a high-volume, professional hotel environment
• Play a key role in our journey toward luxury
• Develop your wine knowledge within a premium hospitality environment
• Engage with a diverse international hotel guest base
• Competitive salary, company contribution to medical and pension and great team culture
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