Internship Quality Assurance

A Internship Quality Assurance is needed in Mthatha. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

About This Position

The organisation is investing in its Mthatha operation, and this Internship Quality Assurance position reflects that commitment. The successful candidate will work across the in-service training function and contribute to the wider Eastern Cape business.

On top of that, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mthatha team on trust, and the Internship Quality Assurance role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Internship Quality Assurance to step into the in-service training workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Based in Mthatha

Mthatha continues to grow as an employment hub in Eastern Cape, with close to the East London Industrial Park. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mthatha.

Many candidates already living within reach of Mthatha cite the location as one of the role's quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Career Growth

This role can grow with you. Strong performers in the in-service training team in Mthatha have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Notably, internal mobility is encouraged. People who start in Mthatha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Workplace

Beyond that, the environment is structured for learning, with experienced mentors, clear expectations and steady feedback. You will be treated as part of the team while you build practical skills.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mthatha site adheres to the standards expected of a responsible South African employer.

Equally, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Key Responsibilities

• Participate in team meetings, planning sessions and problem-solving forums
• Apply theory from your studies to real workplace scenarios
• Attend on-site and online learning sessions linked to your qualification
• Network with internal and external stakeholders during projects
• Complete assessments and submit deliverables on time and to standard
• Shadow experienced professionals and learn department-specific processes

Minimum Requirements

• Commitment to youth-development and transformation objectives
• Computer literacy in MS Office (Word, Excel, Outlook)
• Willingness to learn, take feedback and adapt quickly
• Available to commit to the full duration of the in-service placement
• Reliable transport to the placement location
• Strong work ethic and professional behaviour at all times
• Clear criminal record verified through approved screening

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.