Planning Assistant

Key Responsibilities:

• Provide day-to-day administrative and operational support to the Planning Team
• Assist with planning, stock, order, and supply chain-related activities
• Capture and maintain accurate information on internal systems
• Assist with invoicing, order processing, and monitoring order status
• Coordinate with warehouse, shipping, sales, and other internal departments to ensure smooth processing of orders
• Assist with stock allocations, order releases, changes, and customer updates
• Respond to internal and external queries via phone and email, escalating where appropriate
• Assist with logistics and shipping administration and required documentation
• Prepare and maintain reports, stock sheets, catalogues, and other administrative information
• Support the team with general planning and administrative tasks as required
• Develop an understanding of the broader Planning and Supply Chain function through structured training
• Take ownership of assigned tasks and ensure work is completed accurately and within required deadlines

Minimum Requirements:

• 2–4 years’ experience in an administrative or coordination role
• Strong Excel and MS Office skills are essential
• Previous experience in invoicing, shipping, warehouse administration, logistics, internal sales, or a similar high-volume environment will be highly advantageous
• Experience working with high-volume and/or high-value transactions or information
• Strong attention to detail and a high level of accuracy
• Able to manage multiple tasks, priorities, and deadlines simultaneously
• Strong verbal and written communication skills
• Confident working with internal and external stakeholders
• Quick to learn new systems, processes, and technology
• Looking for a stable, long-term career opportunity within Planning and Supply Chain
• Relevant qualification will be advantageous but is not essential

Please note: Only candidates who meet the minimum requirements will be considered for the role.

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