Patient Administration Manager - Hybrid
Full-time
EnableSA (Pty) Ltd
Our client is seeking an experienced Patient Administration Manager (Hybrid) to join their Cape Town Team,
- Lead and support the Team Leaders responsible for Credit Control and Case Management
- Monitor operational performance, departmental targets, escalations, and key revenue cycle risks
- Oversee debtor performance, collections, age analysis, and month-end debtor reporting
- Ensure effective case management processes, including authorisations, funder compliance, and accurate documentation
- Conduct monthly tariff analyses, identify trends, and support annual tariff implementation and negotiations
- Prepare accurate reports and provide insights to support strategic decision-making by the Head: Administration
- Drive standardisation, governance, accountability, and continuous improvement across all areas of responsibility
Requirements
- Grade 12
- Relevant Diploma or Degree in Healthcare Management, Business Administration, or a related field
- Minimum of 5 years' relevant experience in private healthcare administration, revenue cycle management, case management, credit control, or a related function
- Minimum of 2 years' supervisory or management experience
- Sound knowledge of private healthcare revenue cycle processes, medical scheme rules, and funder requirements
- Strong understanding of case management, credit control, age analysis, and month-end debtor processes
- Intermediate to advanced Microsoft Office skills, with strong Excel capabilities for analysis and reporting
- Working knowledge of funder and industry portals will be advantageous
Vacancy posted 7 days ago
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