(FSP) Project Manager (CRO Environment) - South Africa

About MMS

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is an award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research.

Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit or follow MMS on LinkedIn .

• Provide day‑to‑day project management oversight for FSP engagements, coordinating multiple deliverables and timelines for MMS service offerings
• Own project planning, timelines, resourcing forecasts and risk management (where appropriate for each account), escalating issues and driving mitigation in discussion with the Project Leads
• Act as the primary contact for client stakeholders, preparing for and leading status & governance meeting, and producing clear, metrics‑driven reporting
• Support resourcing and capacity management across FSP teams, including utilisation tracking, onboarding, transitions and forecast vs. actual effort monitoring
• Ensure delivery adheres to MMS SOPs, quality standards, and contractual frameworks (MSA/SOW), providing consistent documentation
• Drive continuous improvement through process optimisation, standardised reporting, and sharing best practices across FSP accounts

Responsibilities: 

• Understands various cost models and develops budgets for moderate complexity projects.
• Ensures financial KPIs are achieved on assigned projects; invoices on-time and ensures alignment with the contracted payment schedule; updates revenue projections on assigned projects. Controls project scope via defined PM methodology and processes for change management.
• Develops moderate complexity project timelines independently.
• Performs advanced functions in MSP. Understands task constraints and conveys critical path milestones to the functional lead. Develops/input into strategies to help achieve timeline expectations.
• Executes day-to-day activities during the course of a program/project including risk identification, issue escalation and resolution. Collaborates with functional line management to resolve any issues and trends.
• Drives customer satisfaction and works to strengthen client relationships. Develops an account growth plan and consults with line manager to achieve a 10% revenue growth annually (minimum). Manages minimum one key account.
• Participates in or leads RFIs/RFPs in collaboration with proposals team. Participates in or leads capabilities meetings - at least 2 annually.
• Participates in or leads bid defenses - at least 1 annually.
• Proficient in meeting facilitation including scheduling, development of agendas and meeting minutes; works with project leads to ensure meeting objectives are met.
• Understands general requirements: ICH, 21CRF Part 11, and ISO 9001:2000.

Requirements:

• Bachelor’s Degree required, or relevant work experience.
• Minimum of 5 years’ experience in project coordination or project management or similar field required.
• Expert knowledge of scientific principles and concepts.
• Proficiency with MS Office applications.  
• Intermediate excel skills (Hlookup, Vlookup, Pivot Table, etc.).
• Hands-on experience with clinical trial and pharmaceutical development preferred.  
• Good communication skills and willingness to work with others to clearly understand needs and solve problems.   
• Excellent problem-solving skills.  
• Good organizational and communication skills.  
• Familiarity with current ISO 9001 and ISO 27001 standards preferred. 
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.  
• Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process.

Please consider your application unsuccessful if we do not reach out to you within 14 days of your submission.