Hostess

The Hostess is responsible for greeting and seating customers in a friendly and courteous manner. They must ensure customer satisfaction by providing a pleasant dining experience. Other duties include answering phones, taking reservations, and assisting with special requests. Hostess Duties Greet customers and answer questions regarding menu items and services Take customer orders and enter into computerized cash-register system Prepare food items and beverages according to customer specifications Monitor food preparation to ensure quality Collect payments from customers Maintain cleanliness of restaurant and related areas Stock and rotate products in display cases Hostess Skills Customer Service Organizational Skills Cash Handling Food Preparation Hostess Requirements Ability to provide excellent customer service Ability to multi-task Ability to work in a fast-paced environment