Operations Supervisor

Key Purpose: Coordinate daily activities of the Utilities team including resource planning and capacity, equipment availability, scheduling of shutdowns with system leads, event reporting, escalation of issues and equipment monitoring. Tasks and Duties:

• Oversee all site operations, delegating tasks and guiding workers based on their individual talent to create the most effective working environment possible
• Manage contractors and service providers at site level
• Create written reports detailing project progress and operational success, including suggestions for improvement
• Present operational reports at monthly ops meetings, answering inquiries and providing information
• Assign special projects to individual employees, creating project teams and providing all necessary information
• Directs and coordinates daily activities of utilities operators (event reporting, escalate issues, define shift schedule, etc)
• Supports & develops continuous improvement initiatives both internal to the utilities operations department as well as the capabilities of the process systems we service
• Identify criticality in utilities system and support to improve their reliability
• Oversee efficiency of operational processes
• Research methods to improve operations and reduce costs
• Assist with supervising and train employees
• Provide administrative support (e.g. updating inventory)
• Manage all stock on site and at the various municipalities
• Ensure compliance with company policies and regulation
• Working closely with different stakeholders (Utilities SMEs, manufacturing)
• Trouble shooting and technical issue resolution
• On-site contractor management
• Engagement with the relevant municipality/ies

Qualifications: Minimum:

• A degree in operations management
• Certificate of competence recognized by the government or equivalent is a plus

Ideal:

• A 3-year degree coupled with a technical specification
• Project management certificate

Training: Minimum: • Any combination of training, education, and experience equivalent to considerable full-time employment in the maintenance and repair of utility service Ideal:

• Qualified artisan (electrical)
• Project management

Knowledge Required:

• Knowledge of operational principles and policies
• Considerable knowledge of operation, design, and maintenance procedures of applicable equipment.
• Knowledge of and the ability to analyse and develop processes, policies, and procedures related to facility services operations.
• Knowledge of team management and conflict management
• Project management principles
• Knowledge of municipality processes and structure
• Electrical practice and governance

Other skills required:

• Outstanding communication, interpersonal and leadership skills
• Excellent organizational and time-management skills
• Proactive problem solver
• Good time-management skills.
• Team Leadership
• Administrative Management
• Project Management
• Problem-Solving Skills
• Ability to work in a high-pressure environment.
• Cooperation
• Mentorship
• Positivity
• Willingness to learn
• Integrity
• Attention to detail
• Team dynamics

Working hours • You might be part required to work outside of the normal working hours, which could include weekends.