Junior Sales Manager / Key Accounts Manager

About the Employer A family-run business with deep values in services, integrity and loyality. Believe in building a culture of growth Offering superior packaging adhesive systems and replacement spares for a wide range of industries and applications since the year 2000. As the only Valco Melton accredited agency in South Africa, we are able to bring global expertise and modern technology adapted to the local market for hot and cold glue systems, allowing customers to stay ahead of important industry compliance requirements at all times. About Job Role The Junior Sales Manager / Key Accounts Manager is responsible for driving sales growth, developing new business opportunities, and maintaining strong relationships with existing clients and key accounts. This role focuses on building and sustaining profitable customer relationships, increasing revenue through proactive sales activities, and acting as a trusted point of contact between the company, customers, suppliers, and business stakeholders. The successful candidate will engage with business owners, shop owners, retail customers, and suppliers, while identifying opportunities to expand market presence, strengthen brand visibility, and ensure exceptional customer service. Benefits 50% contribution to Medical Aid, Retirement Annuity and Group Life Cover Plus company car Key Responsibilities Sales Growth & Business Development: Identify and pursue new sales opportunities within target markets. Build and maintain relationships with key account customers to ensure repeat business and long-term partnerships. Grow existing customer accounts by increasing product penetration and sales volume. Conduct regular client visits to business owners, shop owners, and retail partners. Promote company products and services professionally and effectively. Meet and exceed monthly sales targets and revenue objectives. Monitor market trends, competitor activity, and customer needs to identify growth opportunities. Key Account Management: Manage and nurture relationships with strategic clients and accounts. Ensure high levels of customer satisfaction through proactive service and communication. Handle customer queries, pricing discussions, quotations, and account support. Coordinate with internal departments to ensure customer requirements are met. Maintain accurate account records, customer profiles, and sales activities. Develop account plans to maximize customer retention and growth. Supplier & Industry Networking: Build professional relationships with suppliers, distributors, and industry stakeholders. Liaise with suppliers such as Builders, Cashbuild, and similar retail or wholesale channels where relevant. Attend networking events, trade opportunities, and client meetings to expand market reach. Develop knowledge of industry-specific products, supply chains, and customer buying patterns. Administration & Reporting: Prepare quotations, proposals, and sales reports. Maintain accurate sales pipeline tracking and forecasting. Utilise Microsoft Office (especially Excel) for reporting, customer analysis, and sales planning. Work on SAP or related systems where applicable (advantageous). Ensure all sales administration is completed accurately and timeously.

CANDIDATE REQUIREMENTS

Qualifications | Years of Experience Grade 12 / Matric (essential) Sales, Marketing, Business, or related qualification (advantageous) 2–4 years’ experience in sales, key accounts, or customer relationship management Experience in retail, wholesale, hardware, construction supply, or related sectors is advantageous Proficient in Microsoft Office (Word, Excel, Outlook) SAP knowledge is advantageous Valid driver’s license (preferred) Willingness to travel for client visits and networking Skills and Competencies Strong sales and negotiation ability Relationship-building and customer retention Networking and interpersonal skills Excellent communication (verbal and written) Commercial awareness Confidence engaging with business owners and decision-makers Organised and self-managed Strong Excel and reporting capability Time management and punctuality Problem-solving Target-driven Professional presentation Other Requirements Personal Attributes:

• Energetic and motivated
• Ambitious
• Professional
• Resilient
• Trustworthy
• Adaptable
• Customer-centric
• Positive attitude
• Results-oriented

Industry Advantage: Experience or knowledge relating to:

• Builders Warehouse
• Cashbuild
• Hardware / Building supply retail
• Wholesale distribution
• Supplier relationship management
• Construction or trade-related sales

Key Performance Indicators (KPIs):

• Monthly sales growth
• New business acquisition
• Customer retention rate
• Key account revenue growth
• Number of client visits / engagements
• Quotation conversion rate
• Supplier relationship development
• Sales reporting accuracy

Working Conditions:

• Office and field-based
• Regular travel to customer sites, suppliers, and networking opportunities
• Target-driven environment
• May require occasional after-hours networking or events

Career Growth Opportunities: This role may develop into:

• Sales Manager
• Senior Key Accounts Manager
• Business Development Manager
• Regional Sales Manager