IT Systems and Helpdesk Manager (Telecoms)
Full-time
ATS Client
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Duties & Knowledge
Role
• System infrastructure support
• SQL database support
• Reporting to customers and staff on issues and resolutions
• System support
• Maintain IT infrastructure of company and company's customers.
• Assist Sales staff with technical support in meetings and solutions.
Responsibilities
• Look after company system infrastructure, servers, connectivity, integration support, etc.
• Help with trouble shooting database issues.
• Help with trouble shooting systems and providing feedback to development team.
• Help with testing of all systems and providing test results to developers.
• Ensure the company has proper redundancy for supporting of company solutions.
• Ensure the company follows all ISO policies and procedures.
• Create all policies and procedures for the company's ISO when needed.
• Document all testing results in a manner that is agreed on by all parties.
• Manage the company helpdesk and log hours for all support queries and ensure our SLA is not breached.
Knowledge
• Pastel Evolution
• Windows 2008, 2012 and 2016+ server
• SQL 2008,2012 and 2016+ Server
• Active Directory Experience
• Virtual Server Experience
• Knowledge on all forms of internet connectivity
• Firewall Knowledge
• Android, Apple, Blackberry, and windows mobile knowledge
• Worked with Internal custom IT system support knowledge.
• Designing of systems and maintaining them from an IT support side.
• Knowledge of IT best practices for change control, implementations etc.
Requirements
• Must Have Own Car and Valid Driver's Licence
• Responsible, Trustworthy and Honest
• Grade 12
• Qualifications: Diploma or Degree in IT administration, MCSE, etc.
• Experience: 4-5 years IT network admin with advanced SQL knowledge
• Experience: 2-3 years in managing a helpdesk Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
#atriplea #recruitment #vacancy # IT# Systems# and# Helpdesk# Manager Posted 2026-01-12
Duties & Knowledge
Role
• System infrastructure support
• SQL database support
• Reporting to customers and staff on issues and resolutions
• System support
• Maintain IT infrastructure of company and company's customers.
• Assist Sales staff with technical support in meetings and solutions.
Responsibilities
• Look after company system infrastructure, servers, connectivity, integration support, etc.
• Help with trouble shooting database issues.
• Help with trouble shooting systems and providing feedback to development team.
• Help with testing of all systems and providing test results to developers.
• Ensure the company has proper redundancy for supporting of company solutions.
• Ensure the company follows all ISO policies and procedures.
• Create all policies and procedures for the company's ISO when needed.
• Document all testing results in a manner that is agreed on by all parties.
• Manage the company helpdesk and log hours for all support queries and ensure our SLA is not breached.
Knowledge
• Pastel Evolution
• Windows 2008, 2012 and 2016+ server
• SQL 2008,2012 and 2016+ Server
• Active Directory Experience
• Virtual Server Experience
• Knowledge on all forms of internet connectivity
• Firewall Knowledge
• Android, Apple, Blackberry, and windows mobile knowledge
• Worked with Internal custom IT system support knowledge.
• Designing of systems and maintaining them from an IT support side.
• Knowledge of IT best practices for change control, implementations etc.
Requirements
• Must Have Own Car and Valid Driver's Licence
• Responsible, Trustworthy and Honest
• Grade 12
• Qualifications: Diploma or Degree in IT administration, MCSE, etc.
• Experience: 4-5 years IT network admin with advanced SQL knowledge
• Experience: 2-3 years in managing a helpdesk Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
#atriplea #recruitment #vacancy # IT# Systems# and# Helpdesk# Manager Posted 2026-01-12
Vacancy posted 13 days ago
Similar jobs that could be interesting for youBased on the IT Systems and Helpdesk Manager (Telecoms) in Midrand, Gauteng vacancy
- ...IT Manager Position About the Company The IT manager is responsible for defining and executing the enterprise IT strategy that underpins... ...between: ITSM / workflow platforms (ServiceNow) ERP systems (Sage 300) Collaboration and identity platforms (Google...
- ...Key Duties & Responsibilities Manage IT projects throughout the full project lifecycle, from initiation to closure. Ensure all projects... ...and meet deadlines Sound understanding of Information Systems and Technology environments Proficiency in project management...
- ...project requests are formally documented and managed through the appropriate project... ...Experience Minimum 3 to 5 years' experience in IT Project Management. Proven success in... .... Good understanding of information systems, technology infrastructure, and digital solutions...
- ...through analysis and documentation. Develop and maintain Project Management Plans (PMPs), project schedules, and work packages. Provide... ...project implementation. Collaborate with business and IT stakeholders to ensure projects align with strategic objectives...
- Procurement Administrator (Telecoms) Location: Midrand Salary: R15 to R25 000 p/m Our... ...checked and loaded timeously onto the system. • Following up on back orders with suppliers... ...created and maintained correctly. • Manage Suppliers and review their level of...
- ...Job Purpose The Senior Manager: IT Audit is responsible for leading complex IT audit engagements, overseeing IT General Controls (ITGCs... ...frameworks Review cloud environments (Azure, AWS) Analyse system configurations, access management, and change controls...
R 300,000 - 350,000 pa
...FusionTek is a Managed Service Provider (MSP) with offices in multiple... ..., intelligent people focused on IT infrastructure management for small... ...hear from you! We are seeking a Helpdesk Technician II to join our expanding team. As a Systems Analyst, you will be a crucial...- ...Technical Account Manager - IT Solutions - Gauteng Step into a senior, customer-facing role at the heart of enterprise technology, where... ..., forecasts, and customer interactions in the CRM system Stay current on industry trends, emerging technologies, vendor...
- About the job Senior IT Infrastructure Engineer Senior IT Infrastructure Engineer... ...and Microsoft Azure environments. Manage HP Synergy blade servers and associated storage... ...The Companys IT standards. Monitor system performance and proactively resolve issues...
- ...About the Job The Monitoring, Evaluation, Research and Learning (MERL) Data and Systems Officer will be responsible for managing programme data, ensuring data quality, and overseeing organisational data systems and mobile applications that support monitoring, evaluation...
- ...careers.lovisa.com The role As an IT Support Analyst, you will be responsible... ...support of new store openings. Identifying, managing and escalating IT security concerns where... ..., including equipment allocation and system access requirements. Liaising with IT...
- ...presents an exciting opportunity for a Finance Business Partner: System Economics , to join the Finance team at CCSBA. CCBA is the... ...ABC) and standard costing methodologies. Strong stakeholder management and influencing skills. Financial governance and internal...
- ...is looking to hire the services of an Independent Contractor, IT Lecturer , at our Midrand campus on a part-time basis.... ...of notes and additional study materials Quality Assurance Management of At-risk students Functional and Behavioural Competencies...
- ...A IT Project Manager is needed in Midrand. The role focuses on consistent delivery, accurate... ...Gauteng operation. About This Position This IT Project Manager role has been briefed... ...upgrades with minimal downtime Monitor system health using observability tools and...
- ...Location Midrand, South Africa Salary Monthly SUMMARY DBN000317 - Technician (Water Treatment Systems) - Midrand Purpose of the Job To plan, manage & oversee – unit assembly, technical installations and maintenance of Water Treatment Systems on client’s...
- ...Chain | Information Technology Management Level: Senior Leadership... ...sits at the core of business and IT integration, with... ...business objectives, ensuring system reliability, and driving continuous... ...support strategies Oversee Helpdesk and user support services, ensuring...
- ...approach to monitoring and performance of systems. You should be driven by understanding... ...Experience Relevant diploma/degree in IT, Computer Science, Engineering, or... ...hotspot systems, or related networking/telecoms environments is advantageous. Technical...
- ...the analysis process. Develop project management plans (PMP) to govern projects successfully... ...services. Work closely with the IT Services Manager, IT Applications Manager... ...Bachelor’s degree in IT, Finance, Information Systems or a related field. Minimum of 5 years...
- About the job Information Security Manager Information Security Manager Responsibilities... ...hybrid infrastructure. Document system configurations and update operational... ...programs. Deliver targeted training for IT, business, and executive teams. Promote...
- We are seeking a Senior Manager - Operational Technology (OT) to lead the delivery and growth... ...in industrial automation, control systems, and OT architectures, while expanding into... ...implementations ISA-95 aligned architectures and IT/OT integration Real-time data...
R 30,000 per month
GENERAL MANAGER APARTMENT HOTEL Executive Apartment Hotel Group Midrand; Gauteng Executive Apartment Hotel Group is seeking an exceptional... ...the property. Implement and continuously improve operational systems and procedures. Ensure compliance with company policies, SOPs,...- ...organization. MAIN PURPOSE OF POSITION To manage the daily running of the assigned brand/s.... ...CRM (Customer Relationship Management) system. Ensure that sales targets are achieved... ...~ Matric ~ Diploma or Degree in IT will be advantageous. ~3 - 5 years of experience...
- ...Matric is essential. Accredited qualification in Project Management. Electrical qualification (recommended). Extensive experience... ...complex projects (3-5 years). Technical experience in EC&I systems. Sound knowledge of EC&I installations. Ability to read...
- ...governance, control assurance, cloud security assurance, vulnerability management assurance, and ISO 27001 reviews. Build and sustain strong... ...engagements, including: Cybersecurity controls assurance (IT general controls, cybersecurity controls testing). Security...
- ...timely repayments. Develop and ensure compliance with credit management policies. Review account statuses and outstanding balances... ...Customer relations and team leadership SAP financial systems Benefits: Medical Aid Contribution Provident Fund Contribution...
- Hire Resolve's client is actively seeking a Regulatory Affairs Manager to join their team in Midrand, Gauteng. As a Regulatory Affairs... ...complaints and deviations. Maintain regulatory documentation filing system. Ensure regulatory compliance and quality-related records...
- SITE GENERAL MANAGER MIDRAND (R8,000R10,000 + growth)New premium lifestyle hub in Glen Austin (car wash, salon, lounge, food court) needs... ...supervised + one story of handling a no-show.5. Your personal system for making sure nothing gets missed.6. Why 6 days incl....
- ...We are seeking a Senior Manager – Operational Technology (OT) to lead the delivery and growth... ...in industrial automation, control systems, and OT architectures, while expanding into... ...implementations ISA-95 aligned architectures and IT/OT integration Real-time data...
- FRONT DESK RESERVATIONS DUTY MANAGER Executive Apartment Hotel Group - Key Responsibilities The Front Desk Reservations Duty Manager is... ...daily reservations through the hotel's Property Management System (PMS). Process direct bookings, telephone enquiries, email reservations...
- ...Key Responsibilities Manage full EPC project lifecycles from initiation through to commissioning and handover. Coordinate multidisciplinary engineering, procurement, construction, and commissioning teams. Ensure projects are delivered safely, on time, within...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Systems and Helpdesk Manager (Telecoms). Be the first to apply!
