Client Engagement Coordinator

Requisition ID: 99864 

Job Category:  Marketing 

Location:  Johannesburg, Gauteng, South Africa 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

The Client Action Team (CAT) is looking to add a junior level Client Engagement Coordinator to join the team in Johannesburg. The Client Engagement Coordinator will come with at least 3 years prior work history and will use their experience to help Client Engagement Directors on key Hatch pursuits. 

Accordingly, day-to-day job responsibilities will be determined by the needs and workload of the team, but will likely include: 

• Leverage client-focused thinking to develop visual messaging for pursuit materials, including presentations, proposal documents, and leave behinds 

• Create and source and various pursuit material graphics, including images and organizational charts 

• Contribute and coordinate in strategy development meetings, including win strategy and presentation preparation* 

• Support delivery of Client Action Team trainings, including event planning and providing onsite support*  

• Manage and maintain Client Action Team intranet pages and assets 

• Review and forward internal client support service requests to appropriate team member(s) 

• Execute ad hoc Client Action Team member requests. 

*Travel may be required 

Qualifications 

This person will have visibility working in Johannesburg with Business Unit leads, Managing Directors, and sometimes Executives. The successful candidate must present well, demonstrate business maturity, and the ability to understand and maintain confidential information. 

In addition, the candidate should have: 

• Post-secondary degree/certificate in Communications, Design, Marketing, Business or relevant field 

• Experience with the following office and design tools: InDesign, PowerPoint, Photoshop, Illustrator, Word, and Excel 

• Strong work ethic and proven ability to manage diverse workload under pressure 

• Excellent written and verbal communication skills 

• Commitment to quality work products with high attention to detail 

• Critical and analytical thinking skills that can be applied to a variety of scenarios 

• Ability to problem solve and take ownership of results 

• Capacity to work well in both in-person and online environments with global CAT members 

Please include a link or attach your portfolio of your work with your application. 

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.