Dispatch & Logistics Administrator
Part-time
West Coast Personnel
Key Responsibilities
Dispatch & Logistics Coordination
Key Requirements
Experience
Dispatch & Logistics Coordination
- Arrange courier bookings (online, telephonic, and email) for incoming and outgoing shipments
- Generate waybills and ensure accurate shipment tracking
- Prepare, label, and package parcels and pallets according to order specifications
- Monitor deliveries to ensure timely distribution
- Coordinate customer and courier collections
- Prepare and verify all dispatch documentation against orders
- Ensure each shipment is supported by accurate delivery notes (products, codes, destinations)
- Maintain a structured electronic filing system for all documents
- Manage and follow up on signed Proof of Delivery (PODs)
- Ensure PODs are submitted timeously for invoicing and payment processes
- Capture and maintain accurate data records
- Manage filing systems (electronic and manual)
- Utilise Microsoft Excel, Word, and Outlook for reporting and communication
- Liaise with factory staff to ensure correct packaging and labelling
- Ensure alignment between dispatch documentation and physical goods
- Interpret Dispatch Instructions (DIs) and communicate requirements clearly
- Manage switchboard and welcome visitors professionally
- Assist with customer and sales rep queries regarding deliveries and collections
Key Requirements
- Strong attention to detail and high level of accuracy
- Excellent organisational and multitasking ability
- Clear and professional communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Proficient in Microsoft Office (Excel & Word essential)
- Understanding of dispatch processes, PODs, and documentation
Experience
- 2–5 years’ experience in dispatch, logistics, or administrative coordination
- Experience with courier systems and dispatch documentation advantageous
Vacancy posted 1 day ago
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