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Retail Operations Coordinator

Full-time

Work-Force

Listing live now. We believe great workplaces are built on great people. We are looking for a Retail Operations Coordinator in Colesberg, and we encourage applicants from across Northern Cape to consider this opportunity.

About This Position

The Retail Operations Coordinator vacancy forms part of how the Colesberg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Colesberg team on trust, and the Retail Operations Coordinator role will feel that from week one.

Quality is everyone's job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Colesberg much easier.

Based in Colesberg

Colesberg continues to grow as an employment hub in Northern Cape, with within the Upington solar corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Colesberg.

Many candidates already living within reach of Colesberg cite the location as one of the role's quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Colesberg, Northern Cape.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Colesberg.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Colesberg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team mix in Colesberg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you're cashing up, balancing reports and getting the store ready to do it all again tomorrow.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Colesberg.

Importantly, the Colesberg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Workplace

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Colesberg site adheres to the standards expected of a responsible South African employer.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Growing With Us

Career progression here is real, not a slogan. The retail jobs space in Colesberg offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Importantly, internal mobility is encouraged. People who start in Colesberg have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Colesberg team member.

What We Offer

Crucially, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in retail jobs from your base in Colesberg. Many colleagues across Northern Cape have moved into senior roles after starting in positions just like this one.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Colesberg teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Colesberg keep progressing.

What You'll Be Doing

  • Conduct daily cash-ups and reconcile takings against the POS report
  • Maintain visual merchandising standards on the sales floor
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Train new team members on store procedures and product knowledge
  • Assist with receiving deliveries and verifying goods against invoices
  • Monitor shrinkage indicators and flag suspicious activity
  • Ensure compliance with health, safety and consumer protection regulations

Minimum Requirements

  • Numerate and accurate, with attention to detail on cash-ups
  • Ability to work as part of a team in a fast-paced retail environment
  • Matric / National Senior Certificate (Grade 12)
  • Willingness to work public holidays and end-of-month peaks
  • Minimum of 1-2 years' experience in a customer-facing retail role
  • Customer-first mindset with a friendly, approachable manner
  • Comfortable operating point-of-sale systems and handling cash

Candidates who meet most of these criteria are welcome to be considered for the role.

Vacancy posted 3 days ago
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