3rd Keyholder - Pinetown
Future Careers
A leading fashion retailer is seeking a motivated and experienced 3rd Keyholder to support store management in driving sales performance, leading a team of sales associates, and ensuring exceptional customer service in a fast-paced clothing retail environment.
The successful candidate will play a key role in supervising daily store operations, achieving sales targets and KPIs, maintaining high merchandising and stock-control standards, and delivering an outstanding customer and brand experience.
- Take responsibility for store performance, sales, and profitability.
- Drive and exceed store sales targets, KPIs, and operational objectives.
- Lead, mentor, and develop store teams, including junior managers and supervisors.
- Oversee daily store operations and ensure operational excellence.
- Implement and maintain strong visual merchandising standards.
- Manage stock control, stock levels, and shrinkage prevention.
- Analyse sales reports and implement strategies to improve store performance.
- Ensure consistently high standards of customer service and brand experience.
- Manage staffing, scheduling, performance reviews, and disciplinary processes.
- Handle escalated customer queries and resolve complex customer issues professionally.
- Ensure compliance with company policies, procedures, and retail standards.
- Grade 12 / Matric – essential .
- 2–3 years’ experience in clothing retail – essential .
- 2–3 years’ experience in a Store Supervisor role – essential .
- Proven sales ability with a strong target-driven mindset.
- Strong leadership, communication, and people-management skills.
- Excellent customer-service and problem-solving abilities.
- Ability to work retail hours, including weekends and public holidays.
- Ability to perform effectively in a fast-paced retail environment.
- Sales and target driven
Please forward your CV to ***email_hidden*** . Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
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