Tech Officer: Jnr Customer Engineer (FS)- Sandton
BCX
BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being AfricaâÃÂÃÂs premier end-to-end digital solutions partner, providing the worldâÃÂÃÂs most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South AfricaâÃÂÃÂs leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.Core Description Provision of routine hardware service, or 'remote' diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB) Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed. In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans. Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. Diligently drive SLA Core Functional Skills & Capabilities ICT Knowledge Technology Consulting Problem solving Customer Service Teamwork Core Behavioural Competencies Working with people Following instructions & procedures Applying expertise & Technology Delivering Results & Meeting customer expectations Achieving personal work goals & objectives Culture Match Job Match Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience Minimum 2-years' experience in attending to, and installing of, hardware solutions within the Retail Environment Certifications
COMPTIA
Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+. Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Required to travel locally Drivers Licence and Reliable Vehicle - both required Ability to work extended /long hours as and when required Workplace / Physical Requirements Client Roaming Billable- ...all maintenance and non-maintenance incidents, as well preventative maintenance Core Functional Skills & Capabilities Customer Focus ICT Knowledge Problem solving Technology Consulting Teamwork Core Behavioural Competencies Job Match Culture...
- ...Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure that the agreed... ...Skills & Capabilities Attention to detail Microsoft Office Microsoft Excel Communication Teamwork Core Behavioural...
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- ...BUYER * Minimum 3 Years' Buying experience in a Manufacturing / Packaging OR FMCG Industry * Computer Literate - Microsoft Office Suite * Matric * Valid Driver's License * Bilingual - Afrikaans & English DUTIES: * Purchasing of Goods, Machinery...
- ...command of the English language, both written and verbal. Strong interpersonal and communication skills. Proven selling and customer relationship skills. Strong problem-solving abilities. Excellent attention to detail and accuracy. Self-disciplined, focused...
- ...focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing.... .../ Technologist with strong design-office experience and a proven track record in civil... ...registration as Pr. Eng. / Pr. Tech. Proven advanced proficiency in AutoCAD...
R 14,000 - 18,000 per month
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