Branch Manager
Full-time
Bidvest Protea Coin
The ideal candidate will have a strong leadership background, a proven track record in managing security personnel, and experience in client service management. You will be responsible for overseeing the day-to-day operations, ensuring compliance with industry regulations, and driving business growth in the region.
The suitable candidate’s main responsibilities and duties include, but are not limited to the following:
The suitable candidate’s main responsibilities and duties include, but are not limited to the following:
- Render a comprehensive pro-active security service;
- Liaise with the client and handle all internal queries;
- Sustain growth and profitability;
- Co-ordinate all management functions within your area;
- Increase and sustain the performance and productivity of all staff at the branch;
- Ensure adherence to Group Divisional policies including standard operation procedures;
- Planning and management;
- Financial Management;
- Sales and marketing;
- Personnel management and human resources development;
- Oversee and manage the branch’s security operations, ensuring compliance with company standards and industry regulations;
- Lead, mentor and motivate security teams to deliver high quality services;
- Develop and maintain strong client relationships, ensuring service excellence and customer satisfaction;
- Manage budgets, financial performance and operational efficiency;
- Ensure effective workforce planning, including recruitment, training and performance management;
- Conduct risk assessments and implement security solutions to mitigate potential threats;
- Drive business development initiatives to expand client base and increase revenue;
- PSIRA certification – Grade A;
- Grade 12 or equivalent qualification;
- Minimum 5 years’ experience in a senior management position;
- Excellent client liaison and administration skills;
- Firearm competency in handgun, Shotgun and Rifle.
- A working knowledge of MS Office;
- Excellent written and verbal communication skills;
- Basic knowledge of BCEA, OHS Act, LRA, National Bargaining Council and Main Agreement;
- Good Labour Relation skills;
- Knowledge of ISO procedures;
- The ability to work under pressure;
- Adaptable to regular change;
- Bilingual (English and any other South African Language);
- Sound Interpersonal skills and leadership abilities;
- Clean disciplinary, criminal and credit record;
- Code 08 Driver’s license and own vehicle;
- Own Accommodation;
Vacancy posted 8 hours ago
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