Fraud Detection Administrator

Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retail and Business Banking and Nedbank Wealth. Nedbank Group focuses on southern Africa, with the group positioned to be a bank for all - both from a retail and wholesale banking perspective. The principal services offered by the group comprise business, corporate and retail banking, property finance, investment banking, private banking, foreign exchange and securities trading. Nedbank Group also generates income from private equity, credit card issuing and processing services, custodial services, unit trust administration, asset management services and bancassurance.Job Purpose To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies. Job Responsibilities Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Influence the enhancement of business processes and methodologies. Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders. Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders. Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS). Contribute to smooth flow of work and maintain relationships with internal and external service providers. Manage and prevent potential operational losses. Prioritise reported risk events. Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders Determine completeness of reported risk event. Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution. Provide feedback to stakeholders. Provide administrative support services to stakeholders. Action requests for authentication of identity documents. Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system. Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies. Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it. Manage the onboarding process of new employees. Comply with risk standards and policies. Understand and embrace the Nedbank vision and demonstrate the values. Improve personal capability and stay abreast of developments in field of expertise. Support personal growth and enable effectiveness in performance of roles and responsibilities. Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders. Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Matric / Grade 12 / National Senior Certificate. Relevant NQF 5 or higher is finance related qualifications. Minimum Experience Level 2-3 years experience in banking and/or operational back-office environment in a financial institution Type of Exposure Communicating internally Working with clients to solve client problems Building and maintaining effective relationships Managing customer expectations Comparing two or more sets of information Working with a group to identify alternative solutions to a problem Interacting with diverse people Working in a fast-paced environment Managing conflict situations Answering manager questions Capturing data Completing various administrative and secretarial duties (e.g., answering phones; making copies; filing) Interacting with regulatory and industry bodies Technical / Professional Knowledge Administrative procedures and systems Banking procedures Branch processes and procedures Client service principles Filing techniques Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Behavioural Competencies Applied Learning Collaborating Decision Making Driving for results Managing Work Quality Orientation Cloisng Date - 27 May 2026